Privacy Policy and SMS Terms for GreenReady, LLC

Privacy Policy and SMS Terms

GreenReady, LLC
Doing Business As GreenReady Roofing and Solar

Effective Date: November 22, 2024
Last Updated: September 10, 2026

About This Policy

This Privacy Policy describes how GreenReady, LLC, doing business as GreenReady Roofing and Solar (“GreenReady,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information.

This policy applies when you visit our website, complete a form, request an estimate or service, schedule an appointment, communicate with us, become a customer, or participate in our text messaging program.

Information We Collect

We may collect information you provide, including:

• Your name, phone number, email address, and mailing or service address.
• Roofing, solar, electrical, battery, generator, and related project information.
• Appointment details, service requests, and customer support communications.
• Photos, documents, messages, and other information you submit.
• Transaction and payment-related information.
• Communication preferences and records of your consent or requests to stop communications.

When you use our website, we may also collect information such as your IP address, browser and device type, operating system, pages visited, referral source, visit dates and times, and information collected through cookies or similar technologies. When you communicate with us by phone or online chat, we may use automated or AI-assisted tools to respond to inquiries, support scheduling, and assist with customer service. Where enabled, these tools may process recordings, transcripts, and summaries of communications. We use this information to respond to requests, maintain service records, and improve customer support. We provide notice and obtain consent to recording where required by applicable law.

How We Use Information

We use information as reasonably necessary to:

• Respond to inquiries and provide customer support.
• Prepare estimates and proposals.
• Schedule appointments and send booking links, confirmations, and reminders.
• Provide project updates and coordinate installations, repairs, and other services.
• Coordinate permitting, inspections, utility requirements, and warranty support.
• Process transactions and maintain customer and project records.
• Operate, secure, and improve our website and services.
• Maintain communication preferences and consent records.
• Prevent fraud, resolve disputes, and comply with legal obligations.

Promotional text messages, if offered, require separate marketing consent. Consent to service-related texts does not automatically enroll you in promotional text messages.

2. Payment Processing

Payments and financing applications may be processed by third-party providers, including Wix Payments, QuickBooks Payments, Stripe when used, and financing companies selected by the customer.

These providers handle information under their own privacy policies and security practices. GreenReady does not store complete payment-card information on its own servers.

3. Information Sharing

GreenReady does not sell customer information or share customer data with third parties for their own promotional or marketing purposes.

We may disclose information reasonably necessary to provide requested services and operate our business to:

• Website, hosting, customer management, scheduling, and communications service providers, including Wix.
• Subcontractors and other service professionals working on your project.
• Engineers, manufacturers, equipment distributors, and warranty providers.
• Utility companies, building departments, and inspection agencies.
• Payment processors and financing companies selected by you.
• Professional advisers and government agencies when legally required.

These operational disclosures do not authorize recipients to use your information for their own marketing.

Mobile Information and SMS Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own use. We may provide the limited information necessary to messaging platforms, telecommunications providers, and other service providers acting on our behalf solely to deliver and support our messaging program.

We may also disclose information when legally required. The general operational sharing described above does not authorize sharing SMS opt-in data or consent for unrelated purposes.

4. SMS Terms and Conditions

Program Name and Description

GreenReady Roofing and Solar sends service-related text messages to customers who consent to receive them. Messages may include responses to inquiries, requested booking links, appointment confirmations and reminders, estimates, project updates, scheduling information, and customer support.

Some messages may be sent using automated technology.

Consent

We obtain consent before sending messages that require it. Providing your phone number alone, submitting an inquiry, or purchasing a service does not automatically enroll you in text messages.

Where consent is collected through an online form, you indicate your choice through the SMS consent option presented with that form. Any other consent method must clearly explain the messages you are agreeing to receive.

Consent to text messages is not a condition of purchasing goods or services. Promotional text messages require separate marketing consent.

Message Frequency and Charges

Message frequency varies based on your inquiries, appointments, projects, and communication needs.

Message and data rates may apply to messages sent or received. Contact your wireless provider for details about your messaging or data plan.

How to Opt Out

You may opt out at any time by replying STOP to a message from us. You may receive one final message confirming your opt-out. No further messages will be sent through that messaging program unless you opt in again.

You may also contact us at info@greenready.solutions or (941) 315-7760 to request that we stop sending text messages.

Opting out of texts does not cancel an appointment, contract, or service request. We may contact you about your services through other appropriate channels.

How to Get Help

Reply HELP for assistance, email info@greenready.solutions, or call (941) 315-7760.

Rejoining

If you previously opted out and want to receive texts again, complete our SMS opt-in process again or contact us for assistance.

Delivery

Message delivery is subject to your wireless carrier and network availability. Carriers are not liable for delayed or undelivered messages.

Privacy

Information collected through our messaging program is handled under this Privacy Policy, including the protections for mobile information and SMS consent in Section 5.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to maintain security, remember preferences, operate forms and scheduling tools, understand website traffic, and improve website performance and customer experience.

You can manage cookies through your browser settings and, where available, the privacy or cookie controls on our website. Disabling certain cookies may affect website functionality.

6. Third-Party Websites and Services

Our website may link to third-party websites and services, including manufacturers, financing providers, and payment processors.

Those providers maintain their own privacy policies. We encourage you to review them before submitting personal information. GreenReady is not responsible for the privacy practices of independently operated third-party websites.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Information Retention

We retain personal information for as long as reasonably necessary to provide services, maintain project and transaction records, support warranties, comply with legal requirements, resolve disputes, prevent fraud, and enforce agreements.

We may retain consent and opt-out records as necessary to document messaging permissions and honor requests not to receive further messages.

9. Your Privacy Choices

You may contact us to:

• Request correction of your contact information.
• Ask about the personal information we maintain.
• Request access to or deletion of your information, subject to applicable law.
• Update communication preferences.
• Withdraw SMS consent or ask questions about our privacy practices.

We may need to verify your identity before processing a request. Certain information may be retained to meet legal, contractual, security, or recordkeeping obligations.

To submit a request, email info@greenready.solutions or call (941) 315-7760.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and address it.

11. Changes to This Policy

We may update this policy from time to time. The “Last Updated” date identifies the most recent revision.

Changes take effect when published unless otherwise stated. When required, we will provide additional notice or obtain consent before applying changes.

Updates to this policy do not, by themselves, enroll you in text messages or expand your existing SMS consent.

12. Contact Us

GreenReady, LLC
Doing Business As GreenReady Roofing and Solar

Mailing Address: 6151 Lake Osprey Dr, Ste 300, Sarasota, FL 34240

Phone: (941) 315-7760
Email: info@greenready.solutions
Website: https://www.greenready.solutions